PRIVACY POLICY

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Serenity Global Holidays is dedicated to safeguarding the privacy of our customers and website visitors. This privacy policy outlines how we collect, use, and share personal information when you use our website, book travel, or interact with us.

Information We Collect

  • Personal Information: Name, email, phone number, and address.
  • Travel Preferences: Information related to your bookings and travel preferences.
  • Payment Details: Credit card or payment information.
  • Browser & Device Data: IP address, operating system, and other technical details.

How We Use Your Information

  • To process and confirm your travel bookings.
  • To provide excellent customer support and address inquiries.
  • To personalize your website experience.
  • To send marketing and promotional communications (with your consent).
  • To comply with legal and regulatory obligations.

Information Sharing

  • With Travel Partners: Hotels, airlines, and tour operators to arrange your travel plans.
  • With Third-Party Providers: Payment processors, marketing agencies, or other vendors supporting our operations.
  • For Legal Reasons: If required by law or to protect the rights and safety of our users and operations.

Data Security

  • We employ robust technical and organizational measures to protect your data from unauthorized access or misuse.
  • Our website uses SSL encryption to ensure secure online transactions.

Data Retention

  • Personal information is retained only as long as necessary to deliver our services, comply with legal requirements, or resolve disputes.

Your Rights

  • Access, correct, or delete your personal information.
  • Object to or restrict the processing of your personal data.
  • Request data portability to transfer your information to another service.

Changes to This Privacy Policy

  • We may update this policy to reflect changes in our practices or legal requirements.
  • Significant updates will be communicated via our website or email.

Contact Us

  • For any privacy concerns or queries, reach out to Serenity Global Holidays at +91 99301 78490.